Terms and Conditions

These Terms and Conditions explain how purchases and use of The Soto TH3 Liquidation website are handled. By browsing our website, placing an order, or using our services, you agree to the terms below. We recommend reviewing them before making a purchase so there are no surprises later.

1. Product Availability and Information

Liquidation inventory changes often. A product or pallet that is available today may sell out or be replaced by a different load tomorrow. For that reason, all products are offered subject to availability.

We make a reasonable effort to keep prices, descriptions, quantities, and product details accurate. If we notice an error before an order is completed, we may correct the information and contact the customer when necessary.

By purchasing from us, you confirm that you are legally able to complete the transaction in your location.

2. Orders and Payment

When placing an order, please provide accurate billing, contact, and delivery information. Incorrect information can create delays, especially when a freight carrier needs to schedule delivery.

Available payment methods will be shown during checkout or communicated when your order is being finalized. Your order is considered ready for processing once the required payment has been successfully confirmed.

Unless a product page specifically says otherwise, shipping, taxes, customs charges, and other delivery-related costs are separate from the advertised merchandise price.

3. Shipping and Delivery

We know buyers want their merchandise moving quickly once an order is completed. We aim to prepare most paid orders within approximately 48 hours, although actual processing time can depend on the size of the shipment and the type of merchandise.

Delivery times are estimates rather than guarantees. Freight schedules, weather, customs inspections, incorrect addresses, or other events outside our control can occasionally affect transit times.

Customers are responsible for providing a complete delivery address and letting us know about important receiving requirements, such as residential delivery or the need for a lift-gate.

4. Returns and Refunds

If you need to return an order, please contact us before shipping anything back. Returns, exchanges, and refunds are handled according to our Refund & Returns Policy.

Because we sell liquidation merchandise, condition and packaging can vary between products. Some inventory may be overstock, open-box, shelf-pull, or return merchandise. We encourage customers to read each listing carefully before purchasing.

Eligible returned merchandise should normally come back in substantially the same condition in which it was received, along with available packaging, accessories, and proof of purchase.

5. Using Our Website

We want our website to remain useful and secure for everyone. When using it, you agree to provide truthful information and use our services only for lawful purposes.

Attempting to interfere with website security, access another customer’s account, submit fraudulent transactions, or disrupt the operation of the website is not permitted.

6. Website Content

The original photographs, written content, graphics, branding, and other materials created for The Soto TH3 Liquidation may not be copied or commercially reproduced without permission, unless another owner or license is clearly identified.

You are welcome to browse our website and use its information when considering or managing a legitimate purchase.

7. Product Expectations and Responsibility

Liquidation merchandise does not always arrive with the uniformity of traditional retail stock. Packaging, colors, models, accessories, quantities, and individual product conditions may vary where this is disclosed in the listing.

We do our best to describe what buyers should expect from each load. Customers should review product details and ask questions before ordering when a particular model, condition, quantity, or feature is important to their purchase.

Nothing in these Terms is intended to limit rights or protections that customers are entitled to under applicable law.

8. Governing Law

These Terms and Conditions are interpreted according to the laws that apply to our business and the transaction involved. Additional consumer protection rules may apply depending on the customer’s location.

9. Questions About These Terms

If there is anything in these Terms that you would like clarified before placing an order, contact our team. We would rather answer a question before a purchase than leave a customer uncertain about how something works.

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Privacy Policy

When you shop online, you should have a clear idea of what happens to the information you provide. This Privacy Policy explains the information The Soto TH3 Liquidation may collect, why we need it, and when it may be shared with companies helping us complete your order.

1. Information You Give Us

When you place an order, create an account, or contact our team, you may provide information such as your name, email address, telephone number, billing address, and delivery address.

We may also keep information connected to your purchase, including products ordered, delivery details, previous orders, and customer service communications.

Payment information may be handled by the payment provider used to complete your transaction. How payment information is stored or processed can depend on the provider involved.

2. How We Use Your Information

Most of the information we collect has a practical purpose. We use it to process orders, arrange delivery, communicate with customers, answer support questions, maintain transaction records, and improve how our website works.

Information may also be used to identify suspicious activity and help protect our customers and website from unauthorized transactions.

If you have chosen to receive marketing messages, we may contact you about new inventory, offers, or business updates. You can opt out of promotional communications when an unsubscribe option is available.

3. When We Share Information

Running an online store sometimes requires us to share limited customer information with companies helping complete a transaction. For example, a shipping carrier needs a delivery address, and a payment provider needs information required to process a payment.

Information may therefore be shared with relevant payment processors, carriers, hosting providers, technical service providers, or other companies supporting our website and order fulfillment.

We may also disclose information when legally required or when reasonably necessary to protect our customers, business, website, or legal rights.

4. Cookies and Website Activity

Our website may use cookies and similar technologies to remember preferences, keep certain website functions working, understand visitor activity, and improve the shopping experience.

You can manage cookies through your browser settings. Keep in mind that disabling certain cookies may affect how some parts of the website function.

5. Keeping Information Secure

We use reasonable technical and administrative measures to protect customer information. At the same time, no website, internet connection, or electronic storage system can promise complete security.

Third-party services involved in payments, shipping, analytics, or website operations may also maintain their own privacy and security policies.

6. Your Privacy Choices

Depending on where you live, you may have the right to ask what personal information we hold about you, request corrections, ask for certain information to be deleted, or opt out of marketing communications.

If you submit a privacy request, we may ask for enough information to confirm that the request relates to you before making changes to an account or customer record.

7. Children’s Privacy

Our website is intended for adults purchasing merchandise for personal, resale, or business purposes. We do not knowingly seek personal information from children.

8. Updates to This Policy

We may update this Privacy Policy when our website, business practices, technology, or legal obligations change. When meaningful changes are made, the updated version will be published on this page.

9. Contact Us

If you have a question about these Terms, your privacy, or how your information is handled, contact The Soto TH3 Liquidation through the contact details provided on our website.

Website: The Soto TH3 Liquidation

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